Contact us

Welcome

Hello Everyone
Nice to meet you guys
I love simple clothing,Nice,Timeless gorgeous and styled .I want to say thank you for all supporting.I am so glad to see you guys here and more than that our pleasure to know you love our works.We promised that we will try the best on your every dresses :)There is my email address ivoweddingdress@outlook.com please contact me if you need help

Shipping details

More attention you need to know:

1.All custom color are available from our color chart . Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.

If you need any other color or special requirement, please contact me by email and I will take care of your request personally in two days.When you place the order,please note the information of color you want.

2. Delivery time: tailoring period of 10-20 days ,delivery time is 3-7 days.Please tell us when you need the dress

3. Packing: in order to save your shipping cost, each dress will be packed tightly with delicate box package or plastic bags

4.Shipping: by Fedex , UPS or DHL

5,Package & Shipment:

1. Your dress will be packed in a waterproof plastic bag firstly, and then in professional DHL/EMS/UPS shipping bag;

2. We work with DHL, UPS, EMS, Aramex, China Post Air Mail, you can choose right one you want; We also use other post office depend on different countries and safety, and we will inform you the tracking number after post;

Things you need to know before place us the order:

1. Accessories: The bidding is only for the dress, not including any accessories such as gloves, jacket, wedding veil, or petticoat and so on, please tell us if you also want to order the accessories, we will give you good price;

2. Extra charges: Please be noted that we will need to charge you USD 30 extra if you are plus size, which is bigger than US size 18W;

3. Changes: We usually don't accept changes on the original design, but if you really want to change, we can do our best to do it for you, but if the final effect is not as nice as you expected, we don't accept return and refund, please be noted;

4. Processing time: We already displayed in the product page that we will need around 15-30 days to finish your dress, and another days for shipment, if you need the dress very urgent, please do remember to ask us whether we can do it or not before you placed the order; We don't accept the cancellation which is still in the processing time;

5. CPF/CUIL/NIF: If you are from Brazil, please do remember tell the receiver's CPF number; if you are from Argentina, please write us the receiver's CUIL; if you are from Angola, please write us the receiver's NIF in the message box, it's really necessary when we send the dress to you;

Refunds, returns & exchanges

Cancellations Policy:

1. Orders cancelled within 24 hours after payment confirmation will be eligible for a full refund;

2. Orders cancelled within 1--3 days after payment confirmation will be eligible for a partial refund, consisting of the full shipping cost and 50% of the product purchase price;

3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 40% of the product purchase price;

4. Once your order has been shipped, it can no longer be cancelled

Additional information

About Feedback:

Thanks so much for your bidding, it will be more appreciated if you can leave us 5 STAR positive feedback if you feel that the item and our service is good for you. Great feedback will be left to you too. If any situation, you receive an unsatisfied item, please just contact us immediately, we will try to solve the problem for you. But keep in mind that any problem please do contact us first, we are really hope that you can have a happy experience from this transaction.Your rating is the driving force for us.

Coupon code: 3344587 Happy shopping 10$

Destiny mainly specialize in Prom dresses designs and produces cheap special occasion dresses for women or girls all over the world. We provide different styles of prom dresses and special occasion dresses for you. We can also custom made prom dresses and party dresses for you.There is my email address ivoweddingdress@outlook.com